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China Airlines first in Taiwan to gain CEIV Pharma Certification

2019 Apr 23

China Airlines Cargo Services has chalked up another win by becoming the first carrier in Taiwan and one of only 17 carriers in the world to be certified by the IATA Center of Excellence for Independent Validators in Pharmaceutical Logistics (CEIV Pharma). The certification is proof that rigorous quality control and a high standard of air transportation services at China Airlines now meets the international standards required for the delivery of time-critical, temperature-sensitive pharmaceuticals.

China Airlines has extensive experience with the transportation of special cargo as one of the world’s top ten air cargo carriers. Pharmaceutical logistics is a longstanding business that began growing in 2016 at a rate of 30% per year. Introduction of CEIV certification commenced in 2018 in a bid to standardize service processes and promote Taiwan as a hub. Passing international certification this year will hopefully lead to double-digit growth in the high-value cargo market for China Airlines.

Eddy Liu, Vice President of China Airlines Cargo Services, said: "We value every chance we get to provide our transportation services to suppliers. The construction of a more complete operating process and more professional personnel training standards will help ensure the quality and timeliness of pharmaceutical logistics. We are proud to have gain the first CEIV Pharma certification in Taiwan as it represents recognition of China Airlines continued improvements to the quality of cargo services."

The temperature-controlled shipping containers introduced by China Airlines in 2013 proved popular with customers. Extensive logistics and personnel experience, integration of ground and warehouse storage operations at the cargo hub in Taoyuan International Airport, and central location for transshipping to Europe, the US and Asia not only boosted China Airlines' competitiveness and profits in the high-value cargo market. It also strengthened China Airlines' position as the leading brand in the Asia Pacific region for air cargo. More high-end pharmaceutical suppliers are expected to make Taiwan their transshipment hub to the rest of the world. In the future, world-class transportation standards and consistent temperature control will be employed to satisfy customer requirements in the timeliness and quality of each drug type.

At the urging of the airline industry, CEIV was established by IATA to provide a consistent, stable, reliable and efficient transportation standard for pharmaceuticals. Rigorous auditing and certification of every step in the carrier's pharmaceutical logistics process effectively improves the stability of pharmaceutical deliveries and reduces the impact on drug quality from variable environments during transportation. In addition to satisfying the high standards set by the customer for the transportation process to reduce loss of cargo, it also injected the air cargo industry with a new wave of growth and profits.

China Airlines is working actively to monitor cargo trends and cargo sources. Regular freighter charter services to Columbus, USA, and the freight station in Nagoya, Japan, bring the total number of freight stations around the world to 35. In addition to cultivating the regional market and optimizing links between Europe/US and Asia, China Airlines is also strengthening its cooperation with partner airlines and large international cargo agents. The CEIV certification this year means that drugs can now be transported between freight stations but also to all global destinations that can be reached by the wide-body jets of China Airlines, the result is even better air cargo service quality.