Note:(This system is intended only for passengers who have purchased China Airline ticket along with THSR ticket)
  • You can use this function to make your THSR reservation with the China Airline – THSR collaboration program ticket. For tickets acquired through travel agencies, please allow 48 hours of processing time. You will be able to make your THSR reservation 28 days prior to the date of departure. For more details of THSR reservations, please visit THSRC official website.
  • Be sure to include the time for your shuttle bus trip between your THSR train's arrival time and your China Airline flight departure time in your schedule.(We recommend reserving at least 100 minutes for the shuttle service.)
  • Be sure to redeem your THSR ticket at your departing station at least 40 minutes prior to train departure.
  • You can redeem your THSR ticket at THSR's automatic ticket machine (please enter your THSR reservation code and the last 4 digits of the passenger's passport/ID number) or THSR's ticket booth (please provide your THSR reservation code and the last 4 digits of the passenger's passport/ID number).
  • You can also pick up your THSR ticket at your nearest Family Mart, 7-Eleven, Hi-Life or OK convenience stores in Taiwan. However, please be informed that you will be required to pay a processing fee of NT$ 10 per ticket.
  • If you have forgotten the aforementioned ticket collection information, please dial China Airline's customer service number 412-9000(For mobile phone:02-4129000). Please provide your name in English and ticket number, our service representative will locate your THSR reservation number.
  • If you wish to change your THSR reservation or itinerary before redeeming your THSR ticket, be sure to log on to China Airlines THSR reservation system and change your THSR reservation no later than 40 minutes prior to the departure time of the original THSR train you have reserved.
  • If you have already made your reservation for THSR seat (without cancelling it) or have already redeemed your THSR ticket, you will not be able to return your ticket. After receiving your THSR ticket, if you wish to make any changes to it, please proceed to your nearest THSR ticket booth (you may only do so once per ticket and request to change departure time will not be entertained).
  • If you wish to return your THSR ticket, you may do so by logging on to China Airline's website to cancel your THSR reservation (the process must be completed 40 minutes prior to the train's departure and only if you have not redeemed your ticket). Please contact your travel agency (if you have acquired your tickets through it) or China Airline's ticket counter to complete the ticket return process. There will be a NT$ 20 processing fee for each one-way THSR ticket return.
  • If you wish to return your THSR ticket, you may do so by logging on to China Airline's website to cancel your THSR reservation (the process must be completed 40 minutes prior to the train's departure and only if you have not redeemed your ticket). Please contact your travel agency (if you have acquired your tickets through it) or China Airline's ticket counter to complete the ticket return process. There will be a NT$ 20 processing fee for each one-way THSR ticket return.
  • The China Airlines flight sectors are required to comply with THSR to and from stations. While purchasing tickets from Taipei(Taoyuan) to Tokyo (Narita), it is not applicable of combining with THSR optionall fares to and from Taipei main station.
  • For pertinent ticketing regulations, please visit THSRC official website.
  • If the last four digits of your passport number are not Arabic numerals, please fill in 「Passport No.」 column with your 「passport number + birthday (MMDD)」. For example, if your passport number is 123456AB and birthday is 15 May, please input 「123456AB0515」 into 「Passport No.」 column.
Enter passenger nameSelect departure dateSelect THSR trainEnter ticket collector’s informationComplete reservation
. Enter passenger name. .You may make your reservation for THSR itinerary on specific date.
Please enter passenger's name on CI ticket.
Ticket number
Passenger's last name in English
Passenger's first name in English
*Please enter passenger name first