Refund Prepaid Excess Baggage Fee

Booking Information

(Please input 13-digits ticket number.)

Terms and Conditions

  • If you need to refund tickets purchased with Alipay, please contact China Airlines branch office or Mandarin Airlines office.
  • The tickets that you hold should be issued by either China Airlines (297) or Mandarin Airlines (803).
  • Online refunds are available only for completely unused excess baggage cuppon within two years of the date of issue.
  • Excess baggage cuppon refund application may only be applied the day after the booking is made.
  • The refund amount will be reimbursed to original cardholder and his/her card number for subject ticket payment.
  • We will prompt refund as possible once receive your request and the duration of reimbursement will subject to card-issuing banks handling procedures, and the refund service charge will be deducted from original amount.
  • Tickets to/from USA, a full refund without service charge will be given if the refund request is submitted within 48 hours after ticket purchase.
  • Tickets commencing from Korea, a full refund without service charge will be given if the refund request is submitted within 7 days after ticket purchase.