We are committed to sustainability and service excellence as China Airlines leads in Asia-Pacific and expands globally, creating shared value for the future.
Chairman

President

Leading the Industry in Adhering to International Standards
In 2024, CAL continued to actively progress towards its 2050 net-zero goal, becoming a pioneer in promoting Sustainable Aviation Fuels (SAF) in the industry. On April 23, 2025, CAL actively responded to a Civil Aeronautics Administration initiative, implementing a trial program for SAF usage at Taiwan airports. As a pioneer in sustainable practices in the Taiwanese aviation industry, CAL has been leading the way since 2017. In that year, we became the first to introduce SAF to new aircraft operations. In 2023, CAL successfully carried out the first commercial flight with SAF in the Taiwanese aviation industry through the SkyTeam Aviation Challenge. Building on the achievements of the previous two challenges and CAL's commitment to sustainability, in 2024, practical actions were taken, including the use of sustainable aviation fuel, promotion of a value chain circular economy cooperation plan, implementation of airborne and ground carbon reduction operations, and execution of carbon offsetting. These initiatives demonstrate CAL's dedication and innovation in the field of sustainable development. Furthermore, a sustainable fuel customer cooperation plan for cargo transportation was launched, inviting upstream and downstream partners and customers to participate. This collaborative effort aims to advance Taiwan's aviation industry towards energy transition and low-carbon transportation development. This pioneering commercial operation model in the Taiwanese aviation industry allows corporate customers to join hands with CAL in using sustainable aviation fuel, not only directly reducing carbon emissions from flight transportation but also effectively decreasing the carbon footprint of customers' air travel and cargo delivery. This enables CAL to share carbon reduction benefits with customers, promoting sustainable cooperation within the supply chain and value chain.
China Airlines has also actively responded to international carbon reduction initiatives. In June 2024, we became the first transport service provider in Taiwan to have our carbon reduction targets officially approved through the Science Based Targets initiative (SBTi), and we continued to support the national natural carbon sink initiative and sustainable forestry projects, implementing the International Satoyama Initiative. Furthermore, we actively supported Taiwan's participation in the 16th Conference of the Parties to the United Nations Convention on Biological Diversity, promoting the achievements of Taiwan's Satoyama Initiative and witnessing a new milestone in the co-prosperity of international indigenous rights and biodiversity conservation.
Implementing Corporate ESG and Sustainable Development
CAL is a pioneer in the international aviation industry for sustainability, continuously surpassing its own sustainability performance and achievements. It maintains a robust corporate environmental and energy risk management mechanism, leading the way by releasing an independent report on the Task Force on Climate-Related Financial Disclosures (TCFD) and integrating the TNFD framework, along with commitments to corporate forest and biodiversity conservation. To advance towards the goal of "Net Zero Carbon Emissions by 2050," CAL has set short, medium, and long-term carbon reduction targets for the transportation industry in Taiwan and proposed a comprehensive pathway to achieve net zero emissions by 2050, actively implementing carbon reduction operations in the air and on the ground. CAL continues to deepen its international cooperation with the IAGOS-PGGM Pacific Greenhouse Gas Monitoring program. As a global leader in conducting cross-Pacific regional climate observations, the airline combines collected data to contribute to international climate change research, strengthen its collaboration with international air route management, and enhance climate resilience.
At the same time, CAL adheres to the sustainable development philosophy of "giving back to society and creating social value" by continuously promoting a variety of social welfare and environmental conservation programs. These initiatives include support for disadvantaged seniors and children, collaboration between domestic industries and academia, volunteer teaching, public sports camps, beach clean-ups, tree planting, and the adoption of conservation species such as the pangolin at the Taipei City Zoo. Additionally, the company supports the Satoyama Initiative to promote the preservation of indigenous tribal culture and economic development, thereby actively fulfilling its corporate social responsibility.
CAL is committed to creating a comprehensive and happy enterprise, with talent development being one of our key objectives. The company provides holistic care and concern for employees, focusing on education, training, and development, promoting employee benefits, enhancing communication, and ensuring a healthy and safe workplace to foster a happy working environment. At the same time, to strengthen the competitiveness of talent in Taiwanese society, we continue to be part of "TALENT, in Taiwan: Sustainable Action Alliance for Taiwanese Talent," adhering to the principles of DEI to emphasize gender equality in the workplace. We have also introduced female pants uniforms, balanced employees' family lives, and increased the proportion of female supervisors within the company, all while cultivating diverse aviation professionals through a comprehensive training system and structure. The relevant executive performance has continuously won the "Happy Enterprise Gold Award" recognition and has also held onto the honor of "Asia's Best Corporate Employer Award" for consecutive years.
China Airlines has continued to cultivate sustainability efforts, receiving recognition from various domestic and international parties. In 2024, it achieved second place among 61 evaluated airlines globally in the DJSI rankings. It also ranked among the top 5% of the global aviation industry in the S&P Global Sustainability Yearbook assessment. China Airlines became the first airline in Taiwan to receive a "twA-" rating from Taiwan Ratings. Additionally, it has been included in the Taiwan Sustainability Index for six consecutive years and selected as a component stock of the FTSE4Good Index Series for nine consecutive years. It has won the Taiwan Corporate Sustainability Award for 11 consecutive years, with its sustainability report category receiving the highest honor of Best Report of the Year in the Service Industry for three consecutive years. CAL has taken concrete actions such as establishing a Corporate Sustainability Committee ahead of its industry peers, linking ESG sustainability governance overseen by the Board of Directors, implementing a systematic framework for environmental/energy risk management, promoting the enhancement of ISO operating systems, and obtaining third-party certifications. These efforts have positioned CAL as a leader in driving ESG sustainable development in the Taiwanese aviation industry. It was selected from over 30 participating companies as the inaugural recipient of the Ministry of Transportation's ESG Transport Sustainability Gold Award, the sole airline to receive this recognition.
Look into the Future at the Peak
In response to the rapidly changing global aviation operating environment and the increasing emphasis on sustainability by stakeholders, we have updated and released our core values of "Believe we can always do better," our mission of "Create more wonderful moments through flying," our vision of "Leading Asia-Pacific, Flying Worldwide," and our service declaration of "China Airlines Quality Starts from the Heart." We are committed to the highest standards of flight safety and sustainability, continuously introducing new-generation energy-efficient fleets, expanding our global route network, and deepening our alliance partnerships to enhance market competitiveness and operational resilience. We will accelerate digital transformation; strengthen information security governance and personal data protection; enhance the passenger flight experience with technology, humanity, and culture; refine and diversify passenger and cargo transportation services; and actively seize global high-value business opportunities. We will continue to uphold the core principles and policies of ESG sustainable development, properly address and respond to stakeholders' expectations, expand and deepen the ESG sustainable governance of the Group, implement climate governance and net-zero carbon goals, increase the use of SAF, collaborate with supply chain partners to promote value chain sustainable transformation, and comprehensively enhance ESG performance.
We believe that only through prudent management, innovation, embracing the Earth, and caring for society can we create more operational revenue and ESG sustainable development dividends, to create and pass on a happy and sustainable living environment for our generation and the next.
Key Performance and External Affirmation
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9th time selected for FTSE4Good Index Series
Selected in the FTSE4Good Index Series for nine consecutive years(ten consecutive years in 2025).
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3rd time selected for the MSCI Index
Has been selected as a constituent stock of the MSCI Global Standard Indexes since 2022.
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6th time in GCSA Award
CAL won the Sustainability Reporting Award for the sixth time and won Gold Class in 2024.
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11th time receiving Taiwan Corporate Sustainability Award
CAL has been honored with the Taiwan Corporate Sustainability Award for 11 consecutive years, and has also won the Best Annual Report (Service Industry) in the Sustainability Reporting category for three years in a row.
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6th time selected for FTSE4Good TIP Taiwan ESG Index
Selected in the FTSE4Good TIP Taiwan ESG Index for the sixth time.
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8th time in the Sustainability Yearbook
CAL achieved the second highest score in ESG among global airlines in 2024, making it the only Taiwanese airline to be selected eight times in the Sustainability Yearbook. In 2025, it was honored as a top 5% airline in the Sustainability Yearbook.
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Long-term credit rating upgraded to "twA-" by Taiwan Ratings
Taiwan Ratings announced in October 2024 the upgrade of CAL's long-term credit rating to "twA-", with the short-term credit rating remaining at "twA-2" and a stable outlook.
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Top 21%-35% of TWSE / TPEx listed companies
Selected in the top 21%-35% of the excellent corporation award in the 10th Corporate Governance Review.
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8th time selected for Taiwan EMP 99 Index and Taiwan HC100 Index
Selected in the Taiwan Employment Creation 99 Index and the Taiwan High Compensation 100 Index for eight consecutive years(nine consecutive years in 2025).
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100% signing rate for the Supplier Code of Conduct
The signing rate of the key first-tier suppliers for the Code of Conduct has reached 100%.
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Signed the IATA Safety Leadership Charter
CAL signed the Safety Leadership Charter and filmed a "Safety Talk" featuring senior executives to demonstrate our commitment to promoting a positive safety culture, and enhancing employee awareness through top management’s safety commitment and actions.
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Continuing to hold IOSA safety certification
CAL has maintained its commitment to flight safety by obtaining the IOSA (IATA Operational Safety Audit) certification in 2005 and undergoing re-certification audits every two years in accordance with IATA regulations. In 2024, CAL met the IATA Operational Safety Audit (IOSA) standards for the 12th time (the next certification will be in 2026), and continues to meet the highest international standards.
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Hosted 2024 Geopolitical Risk's Impact on Aviation Security Seminar
Aiming to enhance and solidify the awareness of aviation security personnel regarding the risks posed by geopolitical conflicts, this seminar sought to provide relevant personnel with a clearer understanding of new security threats and suspicious behaviors, enabling them to maintain vigilance towards people, events, and objects in their surroundings. Participants included 120 individuals from the Ministry of Transportation, Air Force Command, government agencies, domestic airlines, and related enterprises.
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Co-organized 2024 International Aviation Safety Management Summit
CAL specially invited Japan Airlines to share insights on the JL516 Haneda Airport runway collision incident, providing a detailed understanding of the cabin crew's response measures and the emergency evacuation situation for passengers at that time. Participating entities include the World Flight Safety Foundation, Airbus, Boeing, Japan Airlines, and senior managers from major national airlines. Through extensive discussions and exchanges during the conference, the aim is to consolidate a shared commitment to enhancing safety.
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Digital transformation and service optimization towards sustainable excellence
The Cabin Crew Division actively promotes digital operations and the application of AI technology to enhance service efficiency and implement sustainable development. In 2024, we continued to optimize the use of the iPad mini in cabin service and the Business Class ordering system, thereby reducing paper usage and enhancing operational efficiency. To support the introduction of new aircraft, we have implemented next-generation training equipment to enhance crew response capabilities and ensure flight safety. Through the "Memory & Moment" service retraining and regular communication mechanism, we aim to deepen our brand image and improve customer satisfaction. At the same time, we promote fair assessment and management optimization, establish a self-disciplined and trusting team culture, and focus on employees' physical and mental well-being. Fully initiate the optimization and renovation project to create an improved work environment, fostering a happy workplace atmosphere, and continuously enhancing service quality and corporate competitiveness.
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First Transportation Company in Taiwan to Pass SBTi Validation
In June 2024, CAL became the first transportation service provider in Taiwan to officially pass the review of the Science Based Targets initiative (SBTi), setting a 1.5°C-aligned emissions reduction pathway. This target aligns with the global climate goals under the UN Paris Agreement and demonstrates CAL’s commitment to science-based climate action and the transition to net-zero emissions.
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CDP SER A List Recognition
CAL has responded to the CDP climate change questionnaire for 12 consecutive years since 2012. After receiving a Leadership-level A- rating for five straight years, CAL was named to the CDP SER A List in 2024 for its active efforts in climate action and supply/value chain management.
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11th TCSA Climate Leadership Award
CAL has received the Climate Leadership Award for 11 consecutive years since 2014, an unrivaled feat in Taiwan’s transportation service industry.
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Collaborating with partners to create carbon reduction value with SAF
CAL is the first in the Taiwanese aviation industry to introduce a SAF procurement cooperation model, providing traceable and verifiable carbon reduction reports. Leading the way in collaborating with passenger and cargo enterprises to use SAF, collectively reducing aviation carbon emissions and the carbon footprint of customer employees traveling by air and transporting goods, driving cooperation with industry supply chains to promote the aviation industry's energy transition.
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Action to Support Forest Project
CAL hosted the "Exploration of the Mountains' Beauty" Event, bringing corporate resources to Indigenous tribal communities, with the aim of setting an example for others to follow. Future plans include inviting business partners to join in experiencing eco-friendly journeys together.
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Aligning with international cabin waste investigation mechanisms
Exploring the possibilities of an innovative circular economy through ongoing communication among cabin service, air quality, and ground handling teams at CAL, we continuously optimize our operational processes to create opportunities for recyclable materials to re-enter the circular economy.
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Over TWD 62.38 million in charity activities
CAL invested TWD 62,384,660 in charity activities in 2024.
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Over 1.46 million beneficiaries
In 2024, the total number of beneficiaries from business activities, charitable events, and community investments reached 1,460,687.
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Nearly 3,000 rural students benefited
In 2024, the CAL Volunteers Club, along with rural community organizations and the Love Walking Club, voluntarily traveled to remote areas to impart aviation knowledge, benefiting a total of nearly 3,000 students.
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420 senior citizens
Provided care for 420 disadvantaged senior citizens at three events in 2024.
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Employee training investment of 433 million
Actively conducting management and various professional training, with a total investment of approximately 433 million.
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Employment of 101 staff members with disabilities
CAL takes great pride in being the sole recipient of the Golden Exhibition Award in the aviation industry for employing 101 staff members with disabilities.
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99.14% union participation
99.14% of employees participate in the corporate union.
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Awarded the HR Asia Best Companies to Work for In Asia
CAL received the prestigious award of HR Asia Best Companies to Work for In Asia in 2024.
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Continuous Support for “TALENT in Taiwan”
On February 29, 2024, CAL announced its continued support for “TALENT in Taiwan” to jointly promote sustainable talent development with CommonWealth Learning and many other companies in Taiwan.