E
Sustainable Environment
S
Inclusive Society
G
Corporate Governance

Stakeholder Communications

CAL understands that communication and interaction with stakeholders is the first step toward sustainable development, which is why we view stakeholder engagement as the basis for developing our sustainability strategies.

Stakeholder Communications

CAL understands that communication and interaction with stakeholders is the first step toward sustainable development, which is why we view stakeholder engagement as the basis for developing our sustainability strategies. To implement our sustainability commitment, we collect internal and external feedback through a comprehensive stakeholder management process, and continue to conduct self-diagnosis to ensure that CAL is heading in the right direction.

Engagement of Stakeholder

In accordance with the five principles of the AA1000 Stakeholder Engagement Standard (SES), CAL has identified eight key stakeholder groups. To facilitate effective and meaningful engagement, CAL maintains a dedicated Stakeholder Engagement section on its corporate website and has established appropriate communication channels and engagement platforms tailored to the characteristics and expectations of each stakeholder group. CAL reports stakeholder communication and engagement outcomes to the Board of Directors at least annually, disclosing the content and frequency of engagement activities. The communication and engagement results for 2025 were reported to the Board on March 11, 2026.

We view our employees as our most valuable assets. CAL has improved and optimized working conditions and the working environment to establish a safe and growing work place. CAL is dedicated to maintaining harmonious labor-management relations through unimpeded communication channels, thus creating a win-win situation

Communication channels Frequency
Labor-management meetings Four to six times a year
Labor Unions On demand
Employee suggestion boxes On demand
Employee feedback website On demand
China Airlines newsletter On demand
China Airlines Retirees Portal On demand
Meetings of the Occupational Safety and Health Committee As needed every month
Material Issues
  • Governance and Business Integrity
  • Customer Satisfaction
  • Information Security
  • Flight Safety Management
  • Occupational Safety and Health
Key Points of Communication
  • Recruitment and Retention
  • Employee development, rights and interests, healthy and safe workplace
Communication Results
  • Employee Engagement:The most recent employee engagement survey was conducted in December 2024, yielding a score of 7.9 out of 10. This score is higher than that of the previous survey conducted in 2022. (CAL generally conducts this survey every two to three years.)
  • Attracting, Cultivating, and Retaining Talent:CAL invests generously in employee training and development. In 2025, training expenditures reached approximately TWD 456 million, continuously fostering professional and managerial talent.
  • Labor Relations and Communication:In addition to clearly defined policies prohibiting discrimination, the company has established various communication channels and grievance procedures, with grievance handling statistics also publicly disclosed. In 2025, six labor-management meetings were held at the headquarters, and the process was peaceful without any deterioration.
  • Information Security and Privacy Management Employee Training:CAL is committed to conveying the importance of information security and personal data protection, as well as the related codes of conduct, to all employees through multiple training sessions held annually. In 2025, a total of 10,950 participants attended privacy management education and training sessions.
Highlight of Communication Results
  • On January 15, 2025, CAL and the China Airlines Employees Union signed their seventh collective agreement, reaching consensus on 79 articles with a term of three years. Both parties continue to enhance existing labor conditions and benefits, building on a solid foundation to maintain good labor relations. In this negotiation, both labor and management demonstrated utmost goodwill, working together to care for all employees. Additionally, CAL and the Taoyuan Union of Pilots signed a collective agreement on December 29, 2021. In principle, the group agreement is renegotiated every three years. Due to the continuation of a collective bargaining agreement before labor and management renew the contract, the stipulations concerning working conditions in the collective agreement remain applicable in accordance with the law during the transition period.
  • CAL has established the Occupational Safety and Health Committee in accordance with laws. It convenes a meeting every three months to review and coordinate occupational safety and health issues. The discussions are compiled into meeting minutes which are announced on the Intranet.
  • Awarded Asia’s Best Employer: CAL’s related efforts were recognized with the "HR Asia Best Companies to Work for in Asia" award in 2025, marking the third consecutive year receiving this honor.

Customers are our main source of revenue. CAL listens to customers and protects their rights and interests in order to meet customers' expectations

Communication channels Frequency
Customer satisfaction survey On demand
Global business meetings Once every year
Taiwan business meetings Twice every year
Discussions with travel agencies As needed
CAL's website, CSR website, Facebook / Instagram, e-mail, text messages, and In-flight entertainment On demand
Customer-service hotline On demand
Corporate customer visits As needed
Material Issues
  • Governance and Business Integrity
  • Customer Satisfaction
  • Information Security
  • Flight Safety Management
  • Privacy Management
Key Points of Communication
  • Customer Relations Management
  • Protecting customers' rights and interests: privacy, food safety, and in-flight drinking water quality
  • Providing an information integration platform for flight changes during the pandemic
  • Increase of green consumption awareness
  • Demand increase on green transport
Communication Results
  • Overall Passenger Net Promoter Score (NPS): 73.3
  • Cargo Satisfaction Score: 89.1 Points
  • Maintenance Division satisfaction rate was 8.45 (score out of 10)
  • Sustainable-themed Boarding Videos: A Selection of 23 Films
  • The official website of China Airlines states in its "Privacy Protection Policy" that personal data is collected, processed, and utilized in a reasonable and secure manner for authorized purposes.
Highlight of Communication Results
  • CAL, with a focus on enhancing the passenger experience, continuously optimizes its website and booking functions. By integrating and streamlining system architecture, passengers can complete all travel-related services in one place on the official website, thereby strengthening the overall quality of the digital platform services. At the same time, CAL utilizes social media platforms such as Facebook, Instagram, and Line to communicate with fans and consumers, enhancing overall customer satisfaction.
  • CAL promoted and broadcasted a boarding video under the idea of "Beauty of Taiwan, Sustainable China Airlines, We are all here." Inviting passengers to embark on CAL's flights together, the video showcases the beauty of Taiwan from high above and proclaims to the world that environmental conservation is our responsibility.

Regardless of amount, all investors are contributors to CAL. CAL treats all investors equally, and makes the information available to each investor as consistent as possible

Communication channels Frequency
Shareholders meeting Every year
Shareholders hotline / mailbox On demand
Road shows Once every years
Interviews As needed
Material Issues
  • Governance and Business Integrity
  • Customer Satisfaction
  • Information Security
  • Flight Safety Management
Key Points of Communication
Operational results Flight safety and passenger transport Risk management model
Communication Results
  • Continue to announce and respond with operation-related results according to laws, regulations, and investors’ demand
  • To identify the related risks in processing of personal data, the Company has established standard operation procedures for the classification of personal data files and implements regular review as the basis for planning the risk management mechanisms.
Highlight of Communication Results
  • The shareholders’ meeting was held on May 28, 2025. During the meeting, shareholders raised questions regarding the financial report and aircraft acquisition evaluation. All inquiries were addressed and answered either directly by the Chairman or by designated personnel. For details, please refer to the minutes of the 2025 Annual Shareholders’ Meeting.
  • In 2025, CAL was invited to participate in four institutional investor conferences organized by securities firms on March 12, June 5, August 26, and November 12. During these sessions, CAL presented an overview of its overall operations, management plans, and outlook. For details, please refer to the presentations from the 2025 investor conferences.
  • The company has demonstrated stable operational performance post-pandemic. Given the continued strong demand for passenger services and the growth in the air cargo market driven by global e-commerce and electronic product demand, it is expected to sustain overall operational cash flow and enhance the company's profitability. In October 2024, Taiwan Ratings Corp. announced an upgrade of CAL's long-term credit rating to "twA-" and maintained the short-term credit rating at "twA-2," with a "stable" outlook.
  • Integrate the TCFD and TNFD frameworks to disclose natural and climate change management information in the sustainability report, and independently publish the TCFD report.

The aviation industry is a regulated franchise sector. The China Aviation Development Foundation, a nonprofit foundation supervised by the Ministry of Transportation and Communications, is the largest shareholder of CAL and exerts influence over the Company’s management.

Communication channels Frequency
Missives As needed
Visits As needed
Participation in projects As needed
Participation in public hearings, seminars, and negotiation forums As needed
Organization of or participation in business seminars and audits As needed
Participation in initiatives As needed
Audits As needed
Material Issues
  • Governance and Business Integrity
  • Fleet Development and Innovation
  • Information Security
  • Flight Safety Management
Key Points of Communication
  • Communication and implementation of relevant laws and regulations
  • Sharing of important industry information
  • Supporting campaigns for business development, establishment, and research activities in civil aviation
Communication Results
  • Selected as one of the top 21%-35% excellent companies in the 10th Corporate Governance Evaluation for listed companies.
  • CAL was selected for the Taiwan High Compensation 100 Index and the Taiwan Employment Creation 99 Index
  • Discussed flight safety issues and exchanged information in through seminars to improve flight safety
  • Initiate the greenhouse gas inventory and verification guidance operation for subsidiary companies in the consolidated financial statements
Highlight of Communication Results
  • At the "2025 International Summit on Aviation Safety Management" organized by the Civil Aviation Administration, CAL presented a special report on the "Impact of GNSS Interference on Flight Operations." CAL shared operational practices and risk management experiences, engaged in exchanges with international aviation authorities and industry stakeholders, and continued to deepen research and international cooperation on flight safety. These efforts aim to strengthen operational resilience, promote a culture of aviation safety, and actively ensure passenger safety and the company’s sustainable development.
  • To strengthen and consolidate the perspectives and awareness of aviation security personnel in response to the highly uncertain and diverse threats in the future aviation security environment, and to continuously enhance aviation security awareness by drawing on relevant experiences to truly implement the spirit of "Security for All," CAL hosted the 2025 Aviation Security Conference, hosted by the Civil Aviation Administration. Approximately 140 participants from the Civil Aviation Administration, Aviation Police Bureau, Taoyuan Airport Corporation, domestic airlines, and related enterprises attended the event.
  • Participated in six sessions of the Civil Aviation Administration’s Global Market-Based Measure (GMBM) Working Group meetings, the Ministry of Transportation’s flagship decarbonization action plan social communication meetings, and Sustainable Aviation Fuel (SAF) consultation meetings.

Service provided by suppliers and contractors is one of the key factors for CAL to provide services that satisfy customers

Communication channels Frequency
TEL As needed
Coordination meetings As needed
Site inspections At least once every 6 months
Email As needed
Business visits As needed
Material Issues
  • Governance and Business Integrity
  • Customer Satisfaction
  • Information Security
  • Flight Safety Management
  • Privacy Management
Key Points of Communication
  • Sustainable Supply Chain Management
Communication Results
  • Supplier Code of Conduct Signing Rate of Critical Tier-1 Suppliers 100%
  • The amount of green procurement in 2025 increased by 62% compared to 2024.
  • In 2025, the Group Sustainability Governance Communication Meeting and the Group Environmental Management Communication Meeting were convened.
Highlight of Communication Results
  • In November 2025, a supplier conference was held with 23 suppliers in attendance, totaling 30 participants. The conference covered international sustainability trends, emphasizing the importance and urgency of environmental sustainability and the circular economy. It aimed to deepen suppliers' understanding of carbon reduction and biodiversity protection. Additionally, the conference shared how the aviation industry is responding to sustainable development, explored domestic and international sustainability governance and disclosure trends, and discussed topics such as CAL's sustainable operations and development, as well as the application of carbon reduction and sustainable aviation fuel (SAF). We distributed the briefing materials of the event in Chinese and English to tier-1 suppliers in Taiwan and overseas who could not attend the meeting so that all suppliers can gain a better understanding of CAL's sustainability philosophy
  • Since 2018, China Airlines (CAL) has convened annual group management meetings and value chain sustainability communication sessions with its group partners.

Social support is the key to our success. As an economic entity in society, CAL continuously contributes to the economy while fulfilling our corporate social responsibilities

Communication channels Frequency
Charity events As needed
Community activities As needed
News releases As needed,
every month
Online mailbox As needed,
Daily
Material Issues
  • Governance and Business Integrity
  • Customer Satisfaction
  • Information Security
  • Flight Safety Management
  • Privacy Management
  • Green Services and Sustainable Catering
Key Points of Communication
  • Support for social development
  • Assumption of social responsibility
  • Create a sustainable society
Communication Results
  • In 2025, CAL’s charitable and public welfare initiatives benefited a total of 1,950,189 individuals.
  • CAL prioritizes environmental protection as a key aspect of its corporate operations. In 2025, no major environmental pollution incidents occurred. The company continuously promoted energy conservation, carbon reduction, and environmental management measures, effectively implementing the concept of environmental sustainability and related policies.
Highlight of Communication Results
  • As a member of the international community, CAL has long been committed to public welfare and humanitarian efforts, viewing corporate responsibility as a core mission. In 2025, CAL continued to participate in multinational rescue and relief efforts, leveraging its aviation expertise to support disaster relief operations for the March 28 Myanmar earthquake. CAL provided free transportation services for relief supplies to the Myanmar-Thailand region. At the same time, CAL collaborated with Médecins Sans Frontières and the 3rd Love Without Limits Medical Charity Event, actively engaging in international medical and rescue initiatives. These efforts demonstrate the company’s commitment to humanitarian values and its dedication to amplifying social impact through concrete actions.
  • In addition, CAL has long been committed to promoting tourism in Taiwan, supporting arts and culture development, and backing various athletes in international competitions, thereby helping to enhance Taiwan’s brand image and expand its visibility on the global stage. In 2025, CAL held three Charity Sport Camps, integrating sports activities with social welfare to encourage children to bravely pursue their dreams and take flight.

Media reports and comments on CAL affect CAL 's reputation and image

Communication channels Frequency
News releases As needed
Press Conference As needed
Interviews As needed
Proactive Communication of Industry Information As needed
Material Issues
  • Fleet Development and Innovation
  • Flight Safety Management
Key Points of Communication
  • Collection of issues of stakeholders' concern and promotion of transparent communication
Communication Results
  • Released 150 announcements (including press releases, statements, revenue reports, and news announcements) in 2025
Highlight of Communication Results
  • CAL has long been committed to ESG sustainable development and continuously discloses its sustainability achievements proactively. These efforts include annual events supporting disadvantaged groups, employee beach cleanups, and charity sports camps. CAL also participates in the SkyTeam Sustainable Flight Challenge and once again hosted a marathon event in 2025. For different types of activities, CAL plans corresponding press releases, media interviews, and feature reports to strengthen its positive corporate image in sustainable development. In 2025, CAL held a total of 25 press conferences and media interview events, as well as 10 feature interviews.

CAL participates in association, international organization, and aviation alliance meetings and seminars, to exchange opinions and get an early grasp on changes to aviation-related laws and regulations, thus ensuring compliance of our business activities

Communication channels Frequency
Participation in project meetings Monthly,
As needed
Participation in work seminars Regularly,
As needed
Telephone, e-mail, and exchange platforms Regularly,
As needed
Organizing or participating in summits, executive summits, committees, and coordination meetings Regularly,
As needed
Participation in government-convened meetings Regularly,
As needed
Material Issues
  • Sustainable Supply Chain Management
  • Information Security
  • Flight Safety Management
  • Privacy Management
Key Points of Communication
  • Collection of trends at home and abroad and promotion of business operations
  • Coordination of business relationships and promotion of mutual benefits
  • Improvement of flight safety through discussions on safety issues, information exchange, and sharing security management experience
Communication Results
  • In 2025, we actively participated in over 46 meetings of domestic and international organizations and aviation alliances such as TAA, ICAO, IATA, SkyTeam, and AAPA. We engaged in in-depth discussions on the management, response strategies, and actions regarding environmental sustainability issues within the industry, actively seeking consensus and feasible solutions.
Highlight of Communication Results
  • China Airlines expressed support for SkyTeam's sustainability initiatives and participated in the Airline Challenge (TAC) program competition, winning the "Best Forward-looking Strategy Award" in 2025.
  • CAL regularly participates in IATA environmental sustainability policy communication meetings. Through the AAPA Environmental Committee (EC), CAL advocates for and promotes aviation sustainability. Additionally, CAL engages in over 20 discussions and exchanges on topics such as SAF, sustainable cabins, carbon footprint calculators, and illegal wildlife trafficking, through domestic and international organizations as well as airline alliances.
  • Actively participated in over 10 sessions of communication and exchange on sustainability issues with airline alliances such as SkyTeam, including pre-meetings for the Aviation Challenge and Sustainable Development Goals (SDG) consultation meetings, to learn and deepen environmental sustainability management strategies and measures.
  • CAL participates in the IATA CO2 Connect flight carbon footprint data sharing program, aiming to understand the improvement and development trends of international carbon footprint calculation tools. Through data and practical experience exchange, we are committed to contributing to the sustainable development of the global airline industry.
  • As SkyTeam increasingly emphasizes sustainability issues, we actively participate in discussions on sustainability, aligning with the specific United Nations Sustainable Development Goals (UNSDG) set by SkyTeam. We provide timely recommendations at high-level meetings such as the Executive Board and project groups like the Sustainability Advisory Group.

2025 Materiality Analysis Matrix

CAL identified eight stakeholders in accordance with the five major principles defined in the AA1000 Stakeholder Engagement Standard (SES), and followed the Reporting principles of GRI Standards (accuracy, balance, clarity, comparability, completeness, sustainability context, timeliness and verifiability) to evaluate the significance of material issues every year in terms of their impact on the economy, environment, and other social challenges. They are used as the basis for planning the sustainable development strategies to identify material issues of stakeholders’ primary concern. Different channels of communication are also established to respond to stakeholders’ needs and expectations.

Note: Based on the GRI Material Topics 2021 Reporting Principles, CAL has identified and ranked material topics through stakeholder perspectives and a double materiality assessment across three dimensions. These include the X-axis, which represents the impact on company operations (encompassing both negative impacts and positive influences), the Y-axis, which represents the impact on the economy, environment, and society, and the size of the circle on the Z-axis, which indicates the level of concern from eight key stakeholders. CAL has categorized the topics based on impact assessment into 3 major positive impact topics, 4 secondary topics, and 10 topics for ongoing attention; 3 major negative impact topics, 4 secondary topics, and 10 topics for ongoing attention, totaling 34 sustainability topics. Major topics are highlighted in red in the Major Impact Analysis Matrix.

Importance of and Changes in Material Topics for 2025

Sustainability Issues for 2025 Issues of Concern to Human Rights at CAL Positive / Negative Impact of Sustainability Issues Significance of Impact Sustainability Issue Classification Correspondence Regarding Changes in Material Topics in 2024
  • Governance and Business Integrity
 Ｖ + Sound Corporate Governance A robust corporate governance framework and sound ethical corporate management are fundamental to corporate sustainability. We must strength- en corporate governance, implement ethical corporate management, protect the company’s reputation and positive image, and gain the trust of investors and customers Secondary Declining
Ｖ - Corruption Corruption and unethical business practices or advertising may result in loss of assets or damage to the Company’s reputation or affect upstream and downstream suppliers or shareholders’ equity Ongoing Attention Maintaining
  • Financial Performance
 + Sound Economic Performance The purpose of companies is to continuously improve business performance, increase profitability, and support capital market operations to contribute to the local, national, and global economies Secondary Maintaining
- Poor Business Operations Poor business operations will affect the Company’s smooth operations and even cause losses to investors Ongoing Attention Maintaining
  • Fleet Development and Innovation
 + Increase the Efficiency of Fleet Services and Fuel Consumption
(Note 1)		 We can help reduce greenhouse gas emissions by launching new aircrafts and new services, improving fleet efficiency, and retiring older aircrafts that consume large quantities of energy Material Increasing
- Outdated Aircraft The inability to provide innovative services with new aircraft models would reduce CAL 's competitiveness, subsequently affecting revenue performance. This may also impact flight safety and hinder the achievement of greenhouse gas reduction targets. Secondary Declining
  • Customer Satisfaction
 + Maintain High Customer Satisfaction Rate Use comprehensive customer relationship management to optimize and improve the customer experience and increase customer retention and loyalty Secondary Increasing
- Frequent Customer Complaints Failure to meet customer expectations has led to complaints and even consumer disputes, negatively impacting CAL 's corporate image and sub- sequently affecting revenue performance. Secondary Maintaining
  • Sustainable Supply Chain Management
 V + Sustainable Procurement By implementing a fair and equitable selection procedures, we consider factors such as quality, delivery time, local raw material priority sourcing, and the ESG performance of suppliers to create positive feedback in the overall value chain Ongoing Attention Maintaining -
V - Sustainable Supply Chain Management CAL selects suppliers with care to avoid environmental harm and human rights issues such as pollution, child labor, forced labor, workplace accidents, and poor labor relations. Ongoing Attention Maintaining
  • Information Security
 + Comprehensive Information Security Management
(Note 2)		 Implement robust information security management to ensure the company complies with government information security regulations, avoiding penalties from security incidents. Simultaneously, ensure the protection of trade secrets to safeguard the rights and interests of the company and its shareholders. Material Increasing
- Failure of the Information System
(Note 3)		 An inadequately equipped information security system may cause the entire system to crash or be vulnerable to attacks by hackers, which may result in the leak of information and interrupt all business operations Material Increasing
  • Climate Change Mitigation and Adaptation
 + Implementation of Climate Change Adaptation Actions CAL has identified climate change-related risks within the company and proposed specific adaptation measures to successfully mitigate the impacts of climate risks. Ongoing Attention Maintaining
- Exacerbation of Climate Risks Failure to effectively control greenhouse gas emissions will exacerbate global climate change and increase climate risks, resulting in a deterioration of the business environment for the aviation industry Secondary Increasing
  • Energy Management
+ Energy Conservation The aviation industry consumes a vast quantity of fuel in its operations and it uses electricity in its ground operations. Energy management can help companies to effectively monitor the current state of energy use and adopt energy conservation measures Ongoing Attention Maintaining
- Energy Consumption A lack of proactive energy usage transition planning for flight and ground operations would lead to a continuous increase in energy consumption, hindering the achievement of net-zero targets. This situation would adversely affect the sustainability and operational competitiveness of the enterprise and have further negative impacts on the environment. Ongoing Attention Maintaining
  • Environmental Operational Efficiency and Resource Management
 + Effective Use of Resources and Circular Economy If a lifecycle model is adopted to effectively manage water and waste resources, it would help reduce environmental risks and increase the benefits for the ecology in the Company’s operations Ongoing Attention Maintaining
- Environmental Pollution Caused by Operations Enterprises need to effectively manage various environmental indicators such as sewage, waste (general, hazardous, food waste), packaging mate- rials, chemicals, and toxins, as well as noise, air pollution (nitrogen oxides, sulfur oxides), etc., to reduce environmental risks and prevent pollution of the environment and surrounding residents. Ongoing Attention Maintaining
  • Green Services and Sustainable Catering
 V + Green Services and Sustainable Catering Promote green consumption, implement green and local procurement, introduce innovative ideas to optimize services and operations to reduce the amount of product and food waste and its associated disposal costs, and remain committed to increasing the environmental friendliness of services Ongoing Attention Declining -
V - Waste of Catering and In-Flight Supplies Failing to promote green consumption and recycling leads to unnecessary waste of in-flight catering and supplies, causing higher handling costs and increased waste generation. Ongoing Attention Maintaining
  • Biodiversity
 + Promoting Ecological Conservation CAL accurately identifies the potential impact of its operations on the natural environment and actively engages in various ecological conservation activities to enhance its sustainability influence and corporate image. Ongoing Attention Maintaining
- Biodiversity Loss If company operations impact biodiversity, such as through overexploitation of resources or improper resource utilization, and if there are no appropriate management measures in place, it can have adverse effects on natural ecosystems. Ongoing Attention Maintaining
  • Flight Safety Management
 V + Enhancing Flight Safety With the aspiration to become one of the safest airlines, CAL continuously conducts safety assessments and personnel training to ensure the flight safety of our customers and crew. Material Maintaining
V - Flight Safety Incident Risks
(Note 4)		 The highest level of achievement in the aviation industry is having zero flight safety accidents. Any severe flight safety accident can cause tremendous losses in human life and properties as well as customer trust Material Increasing
  • Attracting, Cultivating, and Retaining Diverse Talent
 V + Diversity and Equal Opportunity CAL establishes a sound training system and structure to attract and train aviation professionals; we value the development of employee competency in order to promote sustainable employment Ongoing Attention Maintaining
V - Workplace Discrimination and Inequality Create an equal, diverse, and inclusive workplace environment, including equal pay for men and women, and a friendly work environment for minorities or disadvantaged groups Ongoing Attention Maintaining
  • Labor Relations and Communication
 V + Good Labor-Management Relations There is an effective communication mechanism between labor and management at CAL, enhancing interaction and reducing conflicts, which effectively increases employees' identification with and trust in the company. Ongoing Attention Maintaining
V - Deterioration of Labor-management Relations If the Company cannot effectively communicate with employees and learn about their opinions, it will be difficult to maintain harmonious labor management relations and provide a secure work environment for employees Secondary Maintaining
  • Occupational Safety and Health
 V + Safe and Healthy Workplace Creating a healthy work environment, CAL continues to promote employee health programs to assist employees in managing their health, ensuring their physical and mental well-being. Ongoing Attention Declining
V - Occupational Hazards Due to poor workplace environments and labor conditions, occurrences of occupational accidents or hazards to employee health may arise, potentially affecting service quality over time. Material Maintaining
  • Privacy Management
 V + Comprehensive Privacy Management CAL has established a comprehensive personal data management mechanism to prevent the risk of customer or employee data leaks and misuse. This not only helps us avoid penalties but also increases customer trust. Secondary Declining
V - Leak of Private and Confidential Information If the Company fails to protect the personal information of employees and consumers and protect customer privacy, the security of personal information will be at risk and customer privacy will be infringed Ongoing Attention Declining
  • Social Feedback and Engagement
 + Charity and Public Welfare The Company uses its professional capabilities and devote themselves to social welfare and social responsibility to win the support of the society Ongoing Attention Maintaining
- Improper Use of Public Welfare Resources The company has not established a comprehensive mechanism for selecting charitable organizations, leading to the allocation of resources to inappropriate or negatively perceived charities, which has resulted in a poor public perception of our corporate social responsibility. Ongoing Attention Maintaining

Note 1:

This issue was identified through CAL’s internal survey as having a high impact on external economic, environmental, and social factors. Considering that CAL continues to plan the introduction of new aircraft fleets, it is recommended to include this as a major topic for 2025.

Note 2:

This issue is one of the key concerns of stakeholders, with six categories of stakeholders ranking it among their top 30% of concerns. Additionally, information security is one of the significantly changing topic groups in S&P Global CSA for 2025. Therefore, it is recommended to include this as a major theme in 2025.

Note 3:

This issue is one of the key concerns of stakeholders, with six categories of stakeholders ranking it among their top 30% of concerns. Additionally, information security is one of the significantly changing topic groups in S&P Global CSA for 2025. Therefore, it is recommended to include this as a major theme in 2025.

Note 4:

This issue is one of the key concerns of stakeholders. A total of seven categories of stakeholders have listed it among their top 30% of concerns. Therefore, it is recommended to include it as a major theme in 2025.

  • Impact on the Environment
  • Impact on People
  • Impact on the Economy

+

：Positive

-

：Negative

Sustainability Issues Corresponded to GRI Standards

Sustainability Issue Sustainability Topic Positive / Negative Impact of Sustainability Issues Corresponding to GRI Topic-Specific Standards Initiatives and Organizations Position of the Sustainability Issue on the Value Chain
Upstream
(e.g., Suppliers and Contractors)		 CAL Internal Downstream
(e.g., Customers and Travel Agencies)
  • Governance and Business Integrity
 Sound Corporate Governance +
GRI 2-9
Governance structure and composition
GRI 2-10
Nomination and selection of the highest governance body
GRI 2-11
Chair of the highest governance body
GRI 2-15
Conflicts of interest
GRI 2-17
Collective knowledge of the highest governance body
GRI 2-19
Remuneration policies
GRI 2-20
Process to determine remuneration
TAA, TCCS, United Nations Global Compact(UNGC) ●
Corruption -
GRI 2-23
Policy commitments
GRI 2-24
Embedding policy commitments
GRI 2-25
Processes to remediate negative impacts
GRI 2-27
Compliance with laws and regulations
GRI 412-2
Employee training on human rights policies or procedures
GRI 205-2
Communication and training about anti-corruption policies and procedures
GRI 206-1
Legal actions for anti-competitive behavior, anti-trust, and monopoly practices
TAA, TCCS, United Nations Global Compact(UNGC) ● ● ●
  • Financial Performance
 Sound Economic Performance +
GRI 201-1
Direct economic value generated and distributed
●
Poor Business Operations - ●
  • Fleet Development and Innovation
 Increase the Efficiency of Fleet Services and Fuel Consumption +
GRI 2
General Disclosures 2021
2-1
Organizational details
2-6
Activities, value chain and other business relationships
IATA, SkyTeam, AAPA ● ●
Outdated Aircraft - ● ● ●
  • Customer Satisfaction
 Maintain High Customer Satisfaction Rate + ● ●
Frequent Customer Complaints - ● ● ●
  • Sustainable Supply Chain Management
 Sustainable Procurement +
2-6
Activities, value chain and other business relationships
GRI 204-1
Proportion of spending on local suppliers
United Nations Global Compact (UNGC) ● ●
Sustainable Supply Chain Management -
GRI 308-2
Negative environmental impacts in the supply chain and actions taken
GRI 407-1
Operations and suppliers in which the right to freedom of association and collective bargaining may be at risk
GRI 414-2
Negative social impacts in the supply chain and actions taken
● ●
  • Information Security
 Comprehensive Information Security Management + ● ● ●
Failure of the Information System - ● ● ●
  • Climate Change Mitigation and Adaptation
 Implementation of Climate Change Adaptation Actions +
GRI 305-1
Direct (Scope 1) GHG emissions
GRI 305-2
Energy indirect (Scope 2) GHG emissions
GRI 305-3
Other indirect (Scope 3) GHG emissions
GRI 305-4
GHG emissions intensity
GRI 305-5
Reduction of GHG emissions
GRI 305-7
Nitrogen oxides (NOX), sulfur oxides(SOX), and other significant air emissions
Pacific Greenhouse Gases Measurement (PGGM), Task Force on Climate Related Financial Disclo- sures (TCFD), Earth Hour, Carbon Disclosure Project (CDP), IATA, AAPA, AAP ● ● ●
Exacerbation of Climate Risks - ● ● ●
  • Energy Management
 Energy Conservation +
GRI 302-1
Energy consumption within the organization
GRI 302-2
Energy consumption outside of the organization
GRI 302-3
Energy intensity
GRI 302-4
Reduction of energy consumption
GRI 302-5
Reductions in energy requirements of products and services
● ●
Energy Consumption - ● ●
  • Environmental Operational Efficiency and Resource Management
 Effective Use of Resources and Circular Econom +
GRI 303-1
Interactions with water as a shared resource
GRI 303-2
Management of water discharge-related impacts
GRI 303-3
Water withdrawal
GRI 303-4
Water discharge
GRI 303-5
Water consumption
GRI 306-1
Waste generation and significant waste-related impacts
GRI 306-2
Management of significant waste-related impacts
GRI 306-3
Waste generated
GRI 306-4
Waste diverted from disposal
GRI 306-5
Waste directed to disposal
ITRI Waste Plastic Conversion to Circular Light Oil Alliance ● ●
Environmental Pollution Caused by Operations - Buckingham Palace Declaration ● ●
  • Green Services and Sustainable Catering
 Green Services and Sustainable Catering + United Nations Global Compact (UNGC) ● ● ●
Waste of Catering and In-Flight Supplies - ● ● ●
  • Biodiversity
 Promoting Ecological Conservation +
GRI 304-1
Operational sites owned, leased, managed in, or adjacent to, protected areas and areas of high biodiversity value outside protected areas
GRI 304-2
Significant impacts of activities, products and services on biodiversity
GRI 304-3
Habitats protected or restored
GRI 304-4
IUCN Red List species and national conservation list species with habitats in areas affected by operations
 Buckingham Palace Declaration ● ● ●
Biodiversity Loss - ● ● ●
  • Flight Safety Management
 Enhancing Flight Safety +
GRI 404
Training and Education
FSFT ● ●
Flight Safety Incident Risks - ● ●
  • Attracting, Cultivating, and Retaining Diverse Talent
 Diversity and Equal Opportunity +
GRI 404-1
Average hours of training per year per employee
GRI 2-7
Employees
GRI 2-8
Workers who are not employees
GRI 202-2
Proportion of senior management hired from the local community
GRI 401-1
New employee hires and employee turnover
United Nations Global Compact (UNGC) ●
Workplace Discrimination and Inequality -
GRI 405-1
Diversity of governance bodies and employees
●
  • Labor Relations and Communication
 Good Labor-Management Relations +
GRI 201-3
Defined benefit plan obligations and other retirement plans
GRI 401-2
Benefits provided to full-time employees that are not provided to temporary or part-time employees
GRI 401-3
Parental leave
GRI 402-1
Minimum notice periods regarding operational changes
GRI 405-2
Ratio of basic salary and remuneration of women to men
GRI 2-23
Policy commitments
GRI 2-25
Processes to remediate negative impacts
GRI 406-1
Incidents of discrimination and corrective actions taken
GRI 412-1
Operations that have been subject to human rights reviews or impact assessments
United Nations Global Compact (UNGC) ●
Deterioration of Labor-management Relations - ● ●
  • Occupational Safety and Health
 Safe and Healthy Workplace +
GRI 403-1
Occupational health and safety management system
GRI 403-2
Hazard identification, risk assessment, and incident investigation
GRI 403-3
Occupational health services
GRI 403-4
Worker participation, consultation, and communication on occupational health and safety
GRI 403-5
Worker training on occupational health and safety
GRI 403-6
Promotion of worker health
GRI 403-7
Prevention and mitigation of occupational health and safety impacts directly linked by business relationships
GRI 403-8
Workers covered by an occupational health and safety management system
GRI 403-9
Work-related injuries, occupational diseases, lost days, and absenteeism
GRI 403-10
Types of injury and rates of injury, occupational diseases, lost days, and absenteeism, and number of work-related fatalities
United Nations Global Compact (UNGC) ● ●
Occupational Hazards - ● ●
  • Privacy Management
 Comprehensive Privacy Management +
GRI 418-1
Substantiated complaints concerning breaches of customer privacy and losses of customer data
United Nations Global Compact (UNGC) ● ● ●
Leak of Private and Confidential Information - ● ● ●
  • Social Feedback and Engagement
 Charity and Public Welfare + ● ●
Improper Use of Public Welfare Resources - ● ●
  • Impact on the Environment
  • Impact on the People
  • Impact on the Economy

+

：Positive

-

：Negative

Note: The sustainability topics impact assessments cover all CAL internal, upstream and downstream operation activities of the value chain, with a coverage rate of 100%.

Assessment of Climate-Related Lobbying Activities and Industry Association

CAL actively engages in public affairs in accordance with internal procedures, including the “Procedures for Joining Domestic and International Tourism Organizations” formulated by the Social Value Group under the Corporate Sustainability Committee's Corporate Communication Office, and the “Guidelines for Participating in International Initiatives” issued by the ESG Task Force under the Corporate Development Office’s Corporate Governance Value Group. These guidelines help evaluate whether participation supports ESG promotion, corporate strategies, and operational goals. To fulfill corporate social responsibility and promote industry development, CAL actively participates in industry association activities, voicing industry perspectives through these platforms and offering suggestions to international organizations and the Taiwanese government. An internal annual review and oversight mechanism is in place to ensure that organizational participation aligns with company objectives and policies. In addressing climate change, CAL adheres to the Paris Agreement and expects participating associations to do the same. In 2025, CAL continued to evaluate its involvement in external organizations such as IATA, AAPA, SkyTeam, TAA, FSFT, AAPT, TCCS, and others, ensuring alignment with global carbon reduction goals and sustainable development commitments. In 2025, CAL also joined the Demonstration Alliance for Circular Light Oil from Waste Plastic Packaging and Net-Zero Net-Zero Green Lifestyle Partnership, CAL will continue to collaborate with relevant organizations to help limit global warming to below 1.5~2 degrees Celsius.

Public Affairs Participation Management Mechanism/Audit Organization


  • CAL evaluates public affairs participation based on the “Procedures for Joining Domestic and International Tourism Organizations” (by the Public Affairs Department under the Corporate Communications Office of the Social Value Group) and the “Guidelines for Participating in International Initiatives” (by the ESG Task Force under the Corporate Governance Value Group of the Corporate Development Office). Proposals are submitted to the Corporate Sustainability Committee, chaired by the President, for approval.
  • The Environmental Value Group under the Corporate Sustainability Committee, specifically the Corporate Environmental Committee, conducts semi-annual reviews and pre-assessments of climate-related lobbying activities according to the corporate environmental management system and TCFD framework. These reviews determine whether participating associations have clear climate policies aligned with the Paris Agreement.
  • The results of these reviews will be reported annually to the Corporate Environmental Committee and the Corporate Sustainability Committee (both chaired by the President) to regularly assess and supervise participation in public associations.


Management Scope of Climate-Related Public Associations


CAL complies with the Paris Agreement and expects the industry associations it participates in to do the same. China Airlines is involved in various initiatives and organizations related to the development of the aviation industry both domestically and internationally, corporate sustainability, environmental issues, and other professional fields. The external organizations it participates in, including IATA, AAPA, SkyTeam, TAA, FSFT, AAPT, TCCS, Demonstration Alliance for Circular Light Oil from Waste Plastic Packaging, and Net-Zero Net-Zero Green Lifestyle Partnership are all included in the management scope of climate-related associations.



Evaluate Whether the Associations Participated in Comply with the Paris Agreement


Evaluation includes the climate change policy positions disclosed by public associations, relevant declarations and principles, adopted countermeasures, the implementation of action plans, and performance.

  • The association publicly supports climate change policies that align with the Paris Agreement's climate change goals.
  • The public declarations and principles related to climate change disclosed by the association set a 2050 net-zero carbon emission target to comply with the Paris Agreement climate change goals, and climate change countermeasures are effectively implemented in daily operations.
  • Verify whether the public association has effectively implemented climate change action measures in its daily operations.


Response Measures for Association's Failure to Comply with Paris Agreement Targets


  • For associations that have not complied with the climate change targets of the Paris Agreement, improvement recommendations will be proposed, and compliance with the Paris Agreement climate change targets will be facilitated through communication and coordination.
  • If there is no improvement before the next evaluation, CAL will take appropriate measures, such as withdrawing from the association.


In 2024, CAL participated in industry associations related to aviation industry development and corporate sustainability. The climate-related associations adhered to the annual assessments and analysis results of the Paris Agreement as follows:

Organization Name Analysis Results Compliance Status Are the objectives aligned?
Publicly supports the Paris Agreement. Unpublicized support for the Paris Agreement but declared alignment with the 2050 net-zero carbon emissions target. No actions supporting the Paris Agreement were found.
International Air Transport Association (IATA) ● ●
Association of Asia Pacific Airlines (AAPA) ● ●
SkyTeam ● ●
Taipei Airlines Association(TAA) ● ●
Flight Safety Foundation-Taiwan (FSFT) ● ●
Association of Atmosphere Protection in Taiwan (AAPT) ● ●
Taiwan Center for Corporate Sustainability (TCCS) ● ●
Demonstration Alliance for Circular Light Oil from Waste Plastic Packaging ● ●
Net-Zero Net-Zero Green Lifestyle Partnership ● ●

External Advocacy and Evaluation Support

2017-2025
Buckingham Palace Declaration

At the 73rd IATA Annual General Meeting in June 2017, CAL signed the Buckingham Palace Declaration against illegal wildlife trafficking. CAL has worked with 79 other airlines to stamp out the transport of illegal wildlife in conformity with the UN's SDGs.

2016-2025
S&P Global Corporate Sustainability Assessment (CSA)

China Airlines supports S&P Global in promoting global sustainable development information dis- closure. Since 2015, it has proactively completed the CSA questionnaire, disclosing management objectives, strategies, and practices in the environmental, social, and economic/governance dimen- sions. In 2025, CAL achieved the highest global score in the CSA and was honored in 2026 with a Top 1% ranking in the Sustainability Yearbook for the aviation industry.

2012-2025
Pacific Greenhouse Gases Measurement (PGGM)

Since 2012, the Company has participated in the PGGM by installing the In-service Aircraft for a Global Observing System (IAGOS) Package-1 in its aircraft cabins to collect trans-Pacific high-altitude gas data for global warming and climate studies conducted by science agencies around the world. To strengthen greenhouse gas monitoring operations and collect more data on the types of high-altitude air and changes for global atmospheric and greenhouse gas research, CAL commenced collaboration with National Central University, In-service Aircraft for a Global Observing System (IAGOS) of the EU, and Japan Aerospace Exploration Agency (JAXA) to install Package-2, the add-on components for Package-1 in 2023. It will monitor changes in the concentration of NOx, CO2, and CH4. CAL became the second airline company in the world and the first airline company in Asia to be fitted with laser sensors for precision detection of CO2 and CH4. The project also promoted collaboration in scientific research between Taiwan, Japan, and the EU. By the end of December 2025, CAL assisted in collecting high-altitude atmospheric data from a total of 23,167 flights.

2012-2025
Carbon Disclosure Project (CDP)

CAL supports CDP in promoting the global environmental disclosure system to enhance the manage- ment of issues related to carbon, water, and forests worldwide. CAL is Taiwan's first service provider to independently review greenhouse gas emissions generated from its operations and respond to the CDP questionnaire. Since 2012, CAL has conducted greenhouse gas inventory training and surveys of greenhouse gas emissions for its affiliates on a regular basis and disclosed its climate gover- nance, strategies, management of risks and opportunities, indicators and targets, greenhouse gas emissions, and reduction management and performance. CAL has been recognized as a benchmark enterprise. In the future, CAL will continue to review and improve carbon management strategies through participation in the CDP. For seven consecutive years, CAL has been rated at the Leadership level in the Supplier Engagement Assessment (SEA) by the CDP organization.

2022-2025
Science-Based Targets Initiative (SBTi)

China Airlines actively responded to international carbon reduction initiatives by being the first to sign the Science Based Targets initiative (SBTi) in 2022. The company continuously refines its carbon reduction targets according to the guidelines. In June 2024, China Airlines became the first transportation service provider in Taiwan to officially pass the SBTi organizational review. It was also recognized for aligning with the science-based pathway of limiting global average temperature rise to 1.5°C, as outlined in the United Nations Framework Convention on Climate Change - Paris Agreement. This demonstrates that China Airlines' carbon reduction goals are in line with international sustainability trends, establishing it as a leader in the domestic industry.

2008-2025
Earth Hour

CAL has supported the event since 2008 by working with the Group’ s partners, providing support through concrete actions, and urging the public to take notice of the impact of global warming and climate change through media outlets.

2018-2025
Task Force on Climate-related Financial Disclosures (TCFD) / Task Force on Nature-Related Financial Disclosures (TNFD)

CAL became Taiwan's first airline to publicly sign and adopt the Task Force on Climate-Related Financial Disclosures (TCFD) in 2018. CAL works actively to make TCFD part of the company's management system. In 2019, we assisted in completing the translation of the TCFD guidelines into Traditional Chinese and participated in several industry-government-academia promotional activities. Since 2021, we have annually published an independent Task Force on Climate-Related Financial Disclosures report showcasing the results of internal management through press releases and social media channels. In 2024, we further followed the Task Force on Nature-Related Financial Disclosures (TNFD) to integrate the TCFD operational mechanism, enhancing the management of nature and climate issues. In response to Taiwan’s financial regulatory requirements and international sustainability disclosure trends, CAL launched the "IFRS Sustainability Disclosure Standards Implementation Project (IFRS S1/S2)" in 2025. Given the high consistency and continuity between the climate-related information disclosed under TCFD and the requirements of IFRS S2, CAL uses the TCFD management and disclosure framework as a key basis for aligning with the IFRS S2 climate.

CAL maintain political neutrality and avoid corruption risks, China Airlines (CAL) has never engaged in lobbying or made political contributions. Instead, CAL focuses on participating in international aviation and nonprofit organizations that influence public policy, aiming to promote industry exchange, development, and sustainability. In 2024, CAL invested approximately NT$50.33 million in organizational initiatives—NT$47.79 million (94.95%) in aviation industry operations and development, and NT$2.54 million (5.05%) in corporate sustainability, environmental, and related professional fields. Detailed participation expenses are disclosed in the ESG data and Appendix – Organizational Initiative Policy Donations and Other Expenditures.

Memberships

Organization Name CAL's Role and Participation Contributions and Benefits in 2025

International Air Transport Association (IATA)

CSR Work Group, Carbon Offsetting and Reduction Scheme for International Aviation Work Group (CORSIA), Air Freight Carbon Footprint Work Group; observer of the Industry Affairs Advisory Council (IAAC)		 CAL kept in close touch with IATA headquarters and IATA North Asia and participated in meetings, industry committees and task forces (Member of the SEAC Operations Advisory Committee), and served as a member of Sustainability and Environ- ment Advisory Council. It was also involved in environmental discussions relevant to international civil aviation, and supports research and studies of related environmental subjects.
  • CAL helped the Executive Committee under IATA plan, supervised and implemented the policies and strategies for environmental management and sustainable development of the global aviation industry to ensure that related carbon reduction targets meet the global carbon reduction targets set in the Paris Agreement of the UN.
  • Monitoring developments in sustainable aviation fuel to provide reference for government policy-making, continuously promoting industry training operations, and joining the IATA SAF Matchmaker platform to obtain supplier and pricing information related to the industry.
  • In 2025, CAL continued to participate in the IATA Carbon Footprint Data Sharing Program, contributing substantively to the environmental sustainability of the global aviation industry through the sharing of industry-wide data and exchange of practical experiences.
  • CAL participated in the IATA 25BY2025 program to periodically monitor aviation industry professionals, improve the gender balance, and enhance gender equality in the industry.

Association of Asia Pacific Airlines (AAPA)

Founding Member
  • The Company is a founding member of AAPA, exerting every effort to facilitate the cohesion of operators in the Asia- Pacific region and dedicating ourselves to advocating for the development of aviation industry players in the Asia-Pacific region.
  • CAL also actively participates in Environmental Working Group (EWG) meetings.
  • In 2025, AAPA continued to focus on environmental issues, gathering member airlines' carbon reduction initiatives and experiences, and held in-person and virtual meetings to learn from the practices of other member airlines.
  • In response to the Paris Agreement initiative and committed to achieving the AAPA member airlines' joint goal of reaching a 5% SAF usage rate by 2030, we call on governments in the Asia-Pacific region, fuel producers, regional airports, and other related industry organizations to collaborate. This collaboration aims to accelerate the global supply chain's ability to provide sufficient SAF to meet the aviation industry's needs and to continue efforts to reduce carbon emissions in the aviation sector.
  • The AAPA continues to focus on sustainability issues in the aviation industry and regularly holds virtual and in-person meetings to gather information on the sustainable development strategies and regulatory changes of member airlines and various countries. It provides recommendations on policy and technology aspects as a reference for the future sustainable development strategy of our company.

SkyTeam

Alliance Board and Executive Board Member 		CAL became the fifteenth member of SkyTeam on September 28, 2011, and was the first airline in Taiwan that joined SkyTeam. To optimize services and markets in the aviation industry, CAL attends working meetings at all levels, as well as annual meetings held by the Executive Board and the Alliance Board on a regular basis.
  • SkyTeam helps CAL consolidate and strengthen our global flight network and cooperation with other member airlines enables CAL to connect Taiwan and major destinations around the world.
  • Participated in the 2025 Aviation Challenge (TAC) to enhance the airline’s international visibility.
  • Actively participating in alliance Sustainable Development Goals (SDGs) communication meetings, seeking consensus and feasible environmental sustainability strategies and initiatives, and ensuring alignment with the goals of the Paris Agreement.

Taipei Airlines Association (Taipei Airlines Association, TAA)

Director 		TAA was established in March 1990, and our company was one of the founding member airlines. We serve in an advisory and coordinating capacity, acting as a bridge of communication between the government and the industry. Participating in the annual Member Representative Assembly (once a year) and board meetings, CAL regularly communicates and implements government directives and participates in various government meetings to actively advocate for the interests of the aviation industry.
  • In coordination with various central agencies to combat human trafficking, CAL arranges training courses for relevant staff members to recognize and report human trafficking cases. Additionally, at airport operations, flexible reminders are provided to foreign travelers to fill out contact information at the counter desks upon arrival at the originating station, facilitating subsequent emergency contact and support operations.
  • In light of global warming and extreme climate changes, there is an increasing trend in the risk of bird strikes on aircraft performing flight missions at our country's airports. TAA has therefore assisted in sending a letter to the Civil Aviation Administration and Taoyuan Airport Corporation, reflecting the risk situation of bird strike incidents at relevant domestic airports and providing recommendations to effectively improve flight safety management.

Flight Safety Foundation-Taiwan (FSFT)

Managing Director, Director 		CAL serves as the managing director and the conveners of director, to participate in governance decision-making, establish government-industry-university-institute cooperation mechanism to promote international regulations studying, strategic research and engagement related to international aviation safety.
  • CAL is responsible for the promotion and establishment of mechanisms for collecting and studying laws and regulations, educational promotion related to international aviation safety and environmental sustainability, and to give advice on amendments or countermeasures for improving national legislation and aviation industry competitiveness.
Organization Name CAL's Role and Participation Contribution and Benefit in 2025

Association of Atmosphere Protection in Taiwan (AAPT)

Executive Director 		CAL participates in the decision-making of organizational management, and promote the strategic engagement of the government-industry-university-institute in response to the issues of global atmospheric protection and climate change. CAL helped facilitate the communication between the industry, the government, and the academia about policies, laws, academic research, technology research and development, counseling, and services pertaining to atmosphere protection and climate in Taiwan.

Taiwan Center for Corporate Sustainability (TCCS)

Advisory Director 		CAL acted as one of the advisory directors to participate in the training and operation of the Center for Corporate Sustain- ability. CAL served as the lecturer to communicate the Company’ s actions for sustainability from time to time based on the themes of the Center’ s meetings. CAL participated in a series of training courses on corporate sustainable competitiveness and seminars on the corporate sustainability report and related issues organized by the Center for Corporate Sustainability to improve its knowledge of industrial practice and latest trends.
  • CAL, serving as a board member of the Advisory Council—the highest decision-making body of the Taiwan Corporate Sustainability Research and Training Center—prioritizes staying informed on the development trends of sustainability regulations, policy analysis, technical specifications, and standards formulation. Through this platform, CAL also advocates for the industry.

Environmental Protection Administration Net-Zero Green Lifestyle Partnership

Vice Chair and Advisory Group Member 		Participated in alliance activities by providing enterprises or related companies with information on waste plastics suitable for conversion into jet fuel, promoting the development of the SAF production industry chain and related technologies from waste plastics, and establishing a domestic low-carbon circular polyolefin raw material supply chain.
  • On October 31, 2025, CAL participated in an alliance exchange meeting, engaging with six other industry players and the Industrial Technology Research Institute to discuss technological and market developments related to the conversion of waste plastics into recyclable light oil.
  • Through cross-industry collaboration, the aviation sector can transform existing waste into reusable circular materials, thereby achieving resource recycling and carbon reduction goals, while working together with industry partners to promote sustainable development.

Demonstration Alliance for Circular Light Oil from Waste Plastic Packaging

Member 		The “Net-Zero Net-Zero Green Lifestyle Partnership” is one of the 12 key strategies for Taiwan to achieve its 2050 net-zero emissions target. China Airlines has been invited to serve as a Vice Chair and a member of the Advisory Group, assisting the Ministry of Environment in connecting industries across sectors to promote green lifestyle concepts in various aspects of daily life and to build a net-zero sustainable lifestyle.
  • Invited by the Ministry of Environment to deliver a keynote speech at the Alliance’s inauguration.
  • Invited to participate in the “2025 Information Month x Taiwan EdTech Expo,” sharing experience in carbon reduction for business travel and serving as a keynote speaker.