Sustainability Governance
Through the "Sustainable Development Strategy" and "Value Creation Model", China Airlines assists stakeholders to grasp the true corporate value of China Airlines and review China Airlines' promotion of sustainable performance. Combine sustainability strategies to formulate short, medium and long-term goals to implement sustainable development of the company.
We adopted "Safety" and "Governance" as the basis for sustainable development and incorporated our main strategies of "Fleet and Network", "Products and Services", and "Group Business" to continue to enhance CAL's “Brand Awareness” in the minds of customers. We initiated three action plans to enhance the brand image including "Smart Resilience: resilient operations to combat extreme weather and changes in the business environment", "Localized Global Operations: taking Taiwan's local culture to the world", and "Youth Innovation: connect with the innovative generation with youthful thinking". The action plans reflect our lasting commitment to environmental, social, and economic / governance. The six sustainability strategies also support the UN's SDGs and we establish implementation strategies to create a strategic framework for sustainable development.
Value Creation Model
In order to embrace mutual prosperity along with our stakeholders and endeavor to create sustainable value for all stakeholders, CAL based on China Airlines’ economic, environmental, and social reporting boundaries has integrated six forms of capital (financial, natural, manufactured, intellectual, human, and social) to its corporate vision and strategy, introducing the concepts of true value to monetize the environmental and of social externality’s costs and benefits.This true value is viewed as an important reference point for corporate sustainability, and it helps all stakeholders understand the Company’s sustainability performance.
Capitals Input
Business Model
Value Creation
Title | Output | Outcome |
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Manufactured |
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Intellectual |
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Human |
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Natural |
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Social and Relationship |
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True Value of China Airlines
According to the results, CAL’s traditional financial performance (EBITA) was reduced by 20% to TWD 30.8 billion in 2022 compared to 2021. The true earnings generated in economic, environmental, and social aspects came to around TWD 37.93 billion in 2022, reflecting a increase of TWD 7.10 billion and TWD 0.71 billion compared to EBITA and true earnings in 2021 respectively due to the positive benefits created by the respective increases of 100% and 96% in “ Water recycling” and “Green fares.” In line with the characteristics of the aviation industry, “Greenhouse gas (GHG) emissions” and “Noise pollution” were the main sources of external costs. The negative benefits of GHG emissions and noise pollution were reduced by 19% and 27% respectively in 2022 from 2021, showing CAL’s active engagement in environmental sustainability initiatives such as “GHG reduction,” “Noise pollution,” “ Water recycling,” and “Green fares.” In CAL’s true earnings in 2022, environmental external costs totaled TWD 13.41 billion, and positive benefits created by additional economic value and social externalities totaled TWD 20.52 billion.
Sustainable Development Goals
To show its determination to create value for stakeholders, CAL has established a sound sustainable management mechanism in line with 17 Sustainable Development Goals (SDGs) officially launched by the United Nations(UN) in 2016, hoping to maximize the benefits for the country, society, and all stakeholders. As a corporate citizen, CAL supports the UN's SDGs and focuses its sustainable development on 13 SDGs in accordance with the SDG Compass and related sustainability reports of the International Civil Aviation Organization (ICAO), the Air Transportation Action Group (ATAG), and the international transportation industry.
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Corporate Sustainability Management
Under the challenging and rapid changing environment with the growing trend regarding sustainability, CAL followed the international trend of sustainability and referred to the experience from the benchmarking companies based on its mission and sense of duty for the sustainable development of the Company to establish its Corporate Sustainability Committee in 2014, the highest governing body of sustainability promotion, and set the China Airlines Sustainable Development Best Practice Principles. The Corporate Sustainability Committee comprises six task forces which are responsible for setting and implementing sustainable development goals to enforce the sustainable development. It also presents the CSR performance to the Board of Directors once every year to continue to strengthen the connection between the Corporate Sustainability Committee and the Board of Directors and improve sustainability actions.
Sustainable Development Goals for Six Value Task Forces
Task Force Corresponding SDGs | Corresponding Material Issues | 2022 Objectives | Illustration of Progress | Key Results and Performance | Short-term Goals (2023) | Medium-term Goals (2025) | Long-term Goals (2030) |
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Foundations for Sustainability Development
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Achieving 100% of sustainability tasks for the year and establishing the employee awareness improvement plan | Provided employee CSR awareness training and added mandatory online courses for new employees | Achieving 100% of sustainability tasks for the year and implementing the employee awareness improvement plan | Regularly reporting progress on CSR tasks to the Corporate Sustainability Committee and holding at least two CSR training sessions for affiliates | Disclosing sustainable development of airline transport affiliates | |
Implementing operating mechanisms for SDGs |
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Implementing operating mechanisms for SDGs | Assisting industry partners in building up capacity for sustainable development | Supporting global sustainability initiatives to expand the industry influence | |||
Trust
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Implementing personal data management systems, in accordance with GDPR and personal data protection laws |
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Implementing personal data management systems, in accordance with GDPR and personal data protection laws | Receiving ISO 27701 Privacy Information Management certification in the collection, processing, and use of personal data in the Passenger Service Management Procedure (including Taiwan and EU headquarters) | Maintaining validity of ISO27701 Privacy Information Management certificate Keeping a score of 90 or higher in the DJSI personal data protection criteria | |
Increasing the cargo service customer satisfaction to 88% | The cargo service customer satisfaction was 89.5% in 2022 | Cargo service customer satisfaction | |||||
88% | 89% | 90% | |||||
Continuously participating in aviation organizations and increasing influence | CAL attended 13 meetings of international aviation organizations and domestic flight safety seminars in person or via video conference or telephone
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Performing aviation data study and analysis for future release | Publishing the results of flight operations studies to improve the technical capacity of the aviation industry | Developing innovation plans with other airlines to drive innovation momentum | |||
Strengthening the promotion of a just culture |
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Continuing to pass IOSA certification standards and improve safety risk management | Continuing to pass IOSA certification standards and improve the safety management system | Continuing to pass IOSA certification standards and improve corporate safety culture | |||
Optimize internal operating procedures and customer service mechanisms |
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Securing development of core business information application systems and infrastructures, organizing annual disaster recovery exercises, and launching innovative application services as needed to increase revenue and reduce costs for the company and increase work efficiency |
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Human Resources
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Organizing four expert seminars that provide an opportunity for internal cross- disciplinary networking | Due to the continuous impact of the pandemic in 2022, we only completed three expert seminars (on aviation- related topics including asset management, hospitality, management of aviation materials, and cargo operations) in 2022. A total of 722 people attended the events. However, we have organized 7 sessions from 2021 to 2022, and we are set to complete the short-term goal of “organizing 8 expert seminars” for 2021 to 2023. | Organizing eight expert seminars that provide an opportunity for internal cross- disciplinary networking | Completing the establishment of all internal online training materials for all specialties | Applying to Taiwan’s aviation talent development | |
Establishing CAL’s aviation management talent pool | Optimizing talent pools for different levels of management (including a master talent pool, management training courses, and advanced management courses) and related training mechanisms to develop talent for the company over the long term and lay the foundation for passing on knowledge and experience | Optimizing CAL’s aviation management talent training mechanisms | Establishing the optimal learning path for CAL’s aviation management talent pool | Promoting Taiwan’s aviation talent development | |||
Percentage of female managers reaching 24.5% | The percentage of female managers has risen to 28.46% in 2022 | Percentage of female executives reaching | |||||
25% | 26% | 27% | |||||
Cooperation
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Maintain SAQ score at 87 points |
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Maintain SAQ score at | |||
87 points | 87 points | 89 points | |||||
Optimize risk management for sustainable supply chain, implement SAQ, and audit 30% of critical tier-1 suppliers |
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Optimize risk management for sustainable supply chain, implement the SAQ, and audit 70% of critical tier-1 suppliers and 50% of critical tier- 2 suppliers by 2023 | Optimize risk management for sustainable supply chain, implement the SAQ, and audit 100% of critical tier-1 suppliers and 100% of critical tier-2 suppliers by 2025 | Providing supply chain training, improving assistance mechanisms, and implementing ongoing SAQs | |||
Environment
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Improving annual aviation fuel efficiency by 1.5% (flight operations) |
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Improving annual aviation fuel efficiency by 1.5% and achieving carbon-neutral growth (CORSIA CNG2020) (Attain net zero emissions by 2050) | |||
A 39% reduction in carbon emissions from ground operations compared to 2009 |
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A reduction in carbon emissions from ground operations compared to 2009 | |||||
41% | 44% | 50% (net zero emissions by 2050) with renewable energy installed capacity reaching 10% of the contract capacity | |||||
Implement TCFD management and disclosure operations |
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Enhance the integration of decision-making mechanisms with climate-related financial information | Implement and optimize internal carbon pricing operations | Formulate a sustainable aviation fuel strategy for Taiwan | |||
Reducing general waste (non-recyclable) by 3% compared with 2018 | Increased output in 2022 by 15% compared to 2018 | Reducing general domestic waste (non-recyclable) in relation to 2018 | |||||
5% | 7% | 12% | |||||
Increasing industrial waste recycling ratio to 41% | Industrial waste recycling ratio reached 70% in 2022 | Industrial waste recycling ratio | |||||
43% | 45% | 50% | |||||
Reducing water consumption from ground operations by 2.2% compared to 2018 |
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Reduced water consumption from ground operations compared to 2018 | |||||
5% | 7% | 10% | |||||
Reducing paper consumption by 8% compared to 2018 |
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Reduced paper consumption compared to 2018 | |||||
14% | 30% | 50% | |||||
Embargoing transport of endangered species and prohibiting use of illegal species as food ingredients |
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Embargoing transport of endangered species and prohibiting use of illegal species as food ingredients | |||||
Reduction of total in- flight waste compared to 2018 | Reduce total in-flight waste in 2022 by 68.09% compared to 2018 | Reduction of in-flight waste compared to 2018 | |||||
25% | 50% | 65% | |||||
Reducing use of disposable plastics for in-flight services | Reduce use of disposable plastics for in-flight services by 30% | Reduction in the number of disposable plastics | |||||
50% | 90% | 100% | |||||
Reducing average food waste produced per person for in- flight services from 2020 levels | Reducing average food waste produced per person for in-flight services by 74.23% from 2020 levels | Reduction of average food waste produced per person compared to 2020 | |||||
5% | 10% | 25% |
Society
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Organizing at least one long-term charity project | CAL continued to provide support in 2022 and organized 3 long-term charity projects. CAL also continued to support international relief initiatives by transporting relief supplies to Palau and donations to Ukraine to help improve the health and benefits for Ukrainian refugees. | Supporting international initiatives and organizing at least one long-term charity project | Supporting international initiatives and organizing at least one long-term charity project | Supporting international initiatives and organizing at least one long-term charity project |
Organize at least one education charity event in a remote rural area | CAL volunteers taught aviation courses in 5 nearby elementary schools and 3 junior high schools/elementary schools in remote rural areas in Taitung to spread truth, good, and beauty in society and empower children’s growth. | Organize at least one education charity event in a remote rural area | Developing opportunities for students to receive international education | Improving the quality of education in underdeveloped areas / developing countries | |||
Organize at least one charity event in collaboration with a local Taiwanese brand | CAL organized a charity basketball camp with the Taoyuan Pilots of P. LEAGUE+ CAL organized a charity baseball camp with baseball stars Wei-Yin Chen and Wei-Chung Wang. Both charitable activities involved the sharing of personal experience which encouraged young athletes to pursue their dreams with courage. | Developing PR gifts in collaboration with indigenous peoples or local independent farmers and empower the disadvantaged to gain equal social opportunities | Promoting economic growth and employment assistance in underdeveloped areas / developing countries and improving social well-being | Enhancing the benefits of sponsorships |
- Environmental
- Social
- Governance
Note: The importance of material issues to CAL may correspond to more than one task force; table lists only most relevant task force.
Governance Structure
Board of Directors
As the highest governing organization at CAL, the Board of Directors is responsible for supervising and resolving crucial issues, guiding management, and formulating and complying with policies and rules in accordance with laws and regulations and with the powers granted by the shareholders' meetings. The composition of the Board of Directors is diverse. According to Article 198-1 of the Company Act, candidates for directors are nominated by the shareholders. The selection is meritbased and does not discriminate based on gender, nationality, or race, and directors have good qualities and expertise or experience in the management of international companies. The Company also considers the views of the China Aviation Development Foundation and the government. A total of 13 directors have been elected to the 23rd Board of Directors, including five independent directors, two of whom is female. Directors are elected for three-year terms (the current term was from May 30, 2024 to May 30, 2027). CAL implements performance evaluation and reviews the special professional skills of directors as the basis for nomination for the next election. Meetings of the Board of Directors are held at least five times a year and may be convened at any time in case of important or urgent matters.
For experience / education, concurrent posts, expertise, field of experience, compliance of independence, and the operations of the Board of Directors, refer to the CAL's Annual Report.
Personal Data of Directors of the Board
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Status of diversity among the Company's current Board members
Name | Basic Composition | Industrial Experience (Note 2) |
Professional Background | Professional Competence | |||||||||||||||||
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Title | Independence (Note 1) | Has Employee Status | Nationality | Gender | Age | Airlines | Transport | Professional services and Marketing | Financial and Finance | Construction and Engineering | Banking, Insurance and Real estate | Business and Supply | Information and Technology | Metal and Machinery | Law | Accounting | Risk Management | ||||
40-50 years | 51-60 years | 61-70 years | |||||||||||||||||||
Hsieh, Su- Chien | Chairman | Independent Director | - | R.O.C. | Male | - | - | ✓ | Transport | ✓ | ✓ | ✓ | ○ | - | - | ✓ | ○ | - | - | ○ | ✓ |
Charles, C.Y., Chen | Director | Independent Director | - | R.O.C. | Male | - | ✓ | - | Transport | - | ✓ | ✓ | ○ | - | ✓ | ✓ | ○ | - | - | - | ✓ |
Ting, Kwang- Hung | Director | Independent Director | - | R.O.C. | Male | ✓ | - | - | Commercial & Professional Services | - | - | ✓ | ✓ | ✓ | ✓ | ✓ | - | - | - | ○ | ✓ |
Chen, Han- Ming | Director | Independent Director | - | R.O.C. | Male | ✓ | - | - | Transport | ✓ | - | ✓ | ○ | ✓ | ✓ | ✓ | - | ✓ | - | - | ✓ |
Chen, Maun- Jen | Director | Independent Director | - | R.O.C. | Male | - | - | ✓ | Commercial & Professional Services | ✓ | - | ✓ | ○ | ✓ | ✓ | ✓ | - | ✓ | - | - | ✓ |
Su,Pei-Hsien | Director | Executive Director | ✓ | R.O.C. | Female | ✓ | - | - | Transport | ✓ | ✓ | - | - | - | - | - | - | - | - | - | ○ |
Huang, Huei-Jen | Director | Executive Director | ✓ | R.O.C. | Female | ✓ | - | - | Transport | ✓ | ✓ | - | - | - | - | - | - | - | - | - | ○ |
Wei, Chien-Hung | Director | Independent Director | - | R.O.C. | Male | - | - | ✓ | Transport | - | ✓ | - | - | - | ○ | - | ✓ | - | ○ | - | ✓ |
Lin, Kuo-Chang | Independent Director | Independent Director | - | R.O.C. | Male | - | ✓ | - | Commercial & Professional Services | - | - | - | - | - | - | - | ✓ | - | ✓ | - | - |
Huang,Hsieh-Hsing | Independent Director | Independent Director | - | R.O.C. | Male | - | ✓ | - | Financial Services | - | - | - | ✓ | - | - | - | - | - | ✓ | ✓ | ✓ |
Chang,Hsieh Gen-Sen | Independent Director | Independent Director | - | R.O.C. | Female | - | - | ✓ | Financial Services | - | - | - | ✓ | - | - | - | - | - | - | ✓ | ○ |
Hwang Yih-Ray | Independent Director | Independent Director | - | R.O.C. | Male | - | - | ✓ | Financial Services | - | - | - | ✓ | - | - | - | - | - | ✓ | ✓ | ✓ |
Lin, Yu-Fen | Independent Director | Independent Director | - | R.O.C. | Female | - | ✓ | - | Commercial & Professional Services | - | - | - | - | - | - | - | ✓ | - | ✓ | - | - |
✓Indicates the director has the capability. ○ indicates the director has some capability.
Note 1: The Board of Directors of CAL adopts the one-track system. The independent status of external directors adopts the following criteria.It must satisfy at least 4 items in following 9 items, and at least 2 items in the first 3 items :
- The director must not have been employed by the company in an executive capacity within the last year.
- The director must not accept or have a "Family Member who accepts any payments from the company or any parent or subsidiary of the company in excess of $60,000 during the current fiscal year", other than those permitted by SEC Rule 4200 Definitions.
- The director must not be a "Family Member of an individual who is employed by the company or by any parent or subsidiary of the company as an executive officer".
- The director must not be (and must not be affiliated with a company that is) an adviser or consultant to the company or a member of the company's senior management.
- The director must not be affiliated with a significant customer or supplier of the company
- The director must have no personal services contract(s) with the company or a member of the company's senior management.
- The director must not be affiliated with a not-for-profit entity that receives significant contributions from the company.
- The director must not have been a partner or employee of the company's outside auditor during the past year.
- The director must not have any other conflict of interest that the board itself determines to mean they cannot be considered independent.
In addition, pursuant to Article 4 of the Regulations Governing Appointment of Independent Directors and Compliance Matters for Public Companies, the Company's independent director may not concurrently serve as an independent director of more than three other public companies.
Note 2: Categorized according to the Global Industry Classification Standard (GICS) Level 2.
Note 3: For experience / education, concurrent posts, expertise, field of experience, compliance of independence, and the operations of the Board of Directors, please refer to the CAL Annual Report.