Online Check-in

Reservation Number / E-Ticket number

Please use the same name as your booking record, and don't contain any special character.

Dynasty Card Number

Dynasty Card Number must be existing in your booking record


  1. Online Check-in service is not available for
    • Code-share flights operated by other airlines.
    • Group booking.
  2. Online Check-in service is available for
    • China Airlines and Mandarin Airlines international scheduled flights.
    • Passengers with confirmed booking and electronic tickets.
    • Passengers up to 9 persons in single booking record.
  3. If you are not eligible to enjoy Self-Print Boarding Pass and Mobile Boarding Pass service, you may not use Self Baggage Drop Service either. Please pick up boarding pass or check in baggage (if any) at least around 1 hour prior to the flight departure time at the airport to comply with the immigration's inspection and security check procedures.
  4. Special meal or special service like wheelchair is not offered at Online Check-in process. Please request so when you make reservation before Online Check-in process or you can ask for assistance at the airport check-in counter if you have completed Online Check-in procedures.
  5. You can check in online between 48 hours to 60 minutes before your scheduled departure time. Flights to the United States (including Guam) are subject to local government regulations, and the check in time is between 24 hours to 60 minutes before departure.
  6. If you change to another chargeable seat on the same flight, please pay the new seat selection firstly. You may apply for the refund for the original seat selection fee on CI Official website.
  7. If a booking record has already or partially been completed check-in online but unable to take the flight due to unforeseen reasons, please be sure to cancel check-in online for all passengers, and then contact your travel agency or CI/AE office to change reservation or cancel bookings before the original flight departure. CI will impose no-show fee on passenger who failed to be in compliance with the above requirements and take actions accordingly.