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  • Compensation “Cash Coupon” Usage Principle 2019/01/01
1. With effect from April 1, 2019, paying in cash, any coupons or vouchers is not accepted when picking up your pre-order onboard.

2. The notices of coupon :
(1) May be used for "in-flight" purchasing duty free products (except tobacco / Home Delivery items).
(2) Used on the flights operated by China Airlines.
(3) Not redeemable for cash and no change.
(4) The consecutive coupons can be used separately; crew should collect it when passengers use it.
(5) Refunding the items on same flight will return the original coupon. Refunding the items on other flight should follow the “Refund the items purchased on other flight” procedures currently in effect.

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