Service Experience Survey

Information on the lucky draw:

  • As a token of our appreciation for passengers’ valuable feedback, we will draw 10 lucky passengers every month to win the prize of "10,000 Gift Miles".
  • All passengers who complete and submit the survey after their flight and before the 6th of the following month will automatically join our monthly Lucky Draw.
  • Please refer to the ”Rules for Lucky Draw and Winner Notification” for further information.



Please complete the form below:

(Please enter four digital numbers only. ex: CI008 enter 0008)

(No space or symbols between letters)

This information will be used for lucky draw notification. If you are a Dynasty Member of our company, you do not need to provide this information.