Satisfaction Survey

Please complete the form below:

(Please enter four digital numbers only. ex: CI008 enter 0008)

(No space or symbols between letters)





Information on the lucky draw:

  • As a token of our appreciation for passengers’ valuable feedback, we will draw one lucky passenger every month to win the prize of "30,000 Gift Miles".
  • All passengers who complete the survey before the 6th of next month will automatically join our monthly Lucky Draw. (The survey must be submitted following the flight.)
  • Please refer to the ”Rules for Lucky Draw and Winner Notification” for further information.